E or Í Doctor?

The internet will never replace my doctors.

I tried to make an appointment last week. The phone call to my doctor was answered by a nice lady with a strong accent somewhere 5 hours away I was told at their “medical center headquarters.” I speak 3 languages plus French and Italian less than perfect. I could barely understand her.

When I asked a question about my local doctor (7 minutes away from me) she had no idea what I was asking.

So I hung up and drove to the doctor’s office. I brought a box of expensive donuts for the staff. Thank God there’s still a human receptionist! He’s very polite, well informed and helpful.

I felt wanted as a patient and I got face to face human attention. I solved my problem but MUCH MORE THAN THAT. I was respected and the interaction I know actually helped me medically.

We need to be very careful in replacing healthcare personnel with algorithms. One of my older doctors told me in a few years I’ll be gone and replaced by a network and cyberspace!”

I hope the hell not!